Privacy Policy

Privacy Policy

At Leak-Proof Roofing Solutions, we are committed to maintaining your privacy and protecting your personal data. This Privacy Policy provides detailed information on how we handle your data in accordance with various global privacy regulations. Our commitment encompasses adherence to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant laws.

Scope

This policy is applicable to all interactions with our services, including our website, applications, services, and products. Please note that this privacy policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each of which will have its own privacy policy.

Processing Activities

Our processing activities cover various scenarios where you might interact with us:

  • As an authorized user of our applications and services
  • When visiting our websites that fall under this Privacy Statement
  • Upon receiving communications from us, such as newsletters, emails, calls, or texts/SMS

We collect personal data to enhance your experience, improve our services, and ensure effective business operations. This includes but is not limited to:

Personal Data Collection

  • Account Information: To manage user accounts and provide tailored services.
  • Payment Information: For transaction processing and invoicing.
  • Financial Information: To handle financial aspects of service usage.
  • Purchase Information: To track orders and deliver products or services.
  • Mobile Device Identifiers: To offer mobile optimized experiences and support.
  • Location Data: When necessary to provide location-based services or support.
  • Feedback: To improve our offerings based on user input.
  • Social Media Information: To engage with users on social media platforms.
  • Product Information: To understand usage patterns and preferences for product enhancement.

We gather this data primarily through direct user input, interactions with our services, and the use of automated technologies like cookies. We may also receive data from third parties, subject to their privacy policies.

Cookies

Our website uses cookies to enhance your experience and enable analytics. These cookies are categorized as:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Help remember your settings and preferences.
  • Analytics: Provide insights into how our site is used, allowing us to improve performance and user experience.
    You can control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are fulfilled, we take steps to delete or anonymize your data in a secure manner.

Security Measures

To safeguard your personal data, we implement organizational and technical measures, including encrypted communication and the use of reputable third-party processors who adhere to high security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group, except where consent is required by applicable law and has been secured.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data. These include the right to:

  • Access your data and understand how it’s used.
  • Rectify inaccurate or incomplete data.
  • Erase your data in certain circumstances.
  • Restrict the processing of your data.
  • Transfer your data to another controller.
  • Object to processing based on legitimate interests or for direct marketing.
  • Non-discrimination for exercising your privacy rights.
  • File appeals or complaints with a supervisory authority.
  • Withdraw consent at any time where processing is based on consent.
    To exercise these rights, please contact our data protection officer.

Contact Information

For any inquiries, to unsubscribe from our communications, or for further questions related to your personal data, you can reach us at [email protected] or by sending a written request to the address provided on our website. We are dedicated to addressing your concerns and ensuring your privacy is respected.